How can I find my delivery information?

  1. Once we ship your order an automatic email will go to your registered inbox with the required delivery details.
  2. You can log in with your email id onto the site, go to Order History and details and track every order you have placed with us.
  3. Your order will be sent out via most suitable carrier, depending on size and weight.
  4. Delivery person will give you a call beforehand to let you know about your parcel delivery time. If you are not available during the delivery, carrier will come back for the day and will re-attempt the next day.

We aim to meet the delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally tech updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum.

can't find what you are looking for?