There are varying time limits in which you can cancel your order:
If it's a COD order and it has not been shipped, you can see a cancel button in your Orders’ Section.
We want to sort out any issues with faulty items straightaway.
As soon as you discover a fault, please contact our Customer Care team.
Please send the following details -...(Read More)
Don't worry if you haven't received your order confirmation email straight away. You should receive it soon but in the meantime you can check your order details in the 'My Account' section once...(Read More)
We may have sent your items in separate parcels so please check your emails to see if any of your items will be arriving separately.
If an item is missing, please contact our Customer Care team (ASK...(Read More)
We want to sort out any issues with incorrect items straight away.
Please contact our Customer Care team by ASKING US A QUESTION with your order number and the incorrect item's name and...(Read More)
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.(Read More)