- Once we ship your order an automatic email will go to your registered inbox with the required delivery details.
- You can log in with your email id onto the site, go to Order History and details and track every order you have placed with us.
- Your order will be sent out via most suitable carrier, depending on size and weight.
- Delivery person will give you a call beforehand to let you know about your parcel delivery time. If you are not available during the delivery, carrier will come back for the day and will re-attempt the next day.
We aim to meet the delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally tech updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum.